How do I cancel my gym membership?
We’re sorry to hear you wish to cancel your gym membership with us. Is there anything we can do to help re-engage you in your fitness journey? If so, please contact us on any of our social media platforms.
Before we guide you on how to cancel your membership, did you know that you can freeze your membership free of charge for up to 3 months? That means that if you need to take time out from training for any reason, you can. You can freeze your membership by clicking here.
If you’re set on your decision to leave, you can submit your 30 days’ notice to cancel on the form on our app or here.
All you need is the email address that you initially used to sign up or your reference number.
Once you have done so, please allow 30 days for us to process your cancellation, during this time one more payment will be taken, and you will receive an email confirmation that your account has been cancelled.
We also ask you to keep your direct debit intact as we cancel this for you, and we wish you a smooth exit from Xercise4Less.
We will be sad to see you leave our big yellow family! We hope to see you again very soon.
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